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Computer Repair Services
We support and can repair all various hardware models. From that purchased at retailers to custom computer builds.
- Screen Replacement
- Battery replacement
- Hardware Upgrades
- Data Recovery
- Virus/Malware Removal
- Printers
- On site or Remote Assistance
Virus / Malware Removal
Annoying popups, system instability and the effects of malware can quickly have you frustrated and concerned about your data and privacy. We can promptly remediate your malware woes and have you back in a clean operating state quickly.
- Virus & Malware Removal
- Root kit removal
- System recovery
- Backup Solutions
- On site or Remote Assistance
Network Solutions
Slow network performance has your business moving at a snails pace? We can optimize your network to move at the speed you need to. From home networks to enterprise, we have the experience and expertise to assist all your internal and edge needs.
- Home | SOHO | Business
- Wireless access point deployment
- Internet optimization
- Firewall & IPS/IDS configuration and upgrades
- Multi-router configurations
- Enterprise Networking Solutions
System Checkup Solutions
Computer or systems feeling sluggish? Let us take a look under the hood and put you back at the speed your accustom to.
- System performance
- PC health check
- Setup and installation
- Remote System Monitoring
- System optimization
System upgrade solutions
Over time computers struggle to keep up with newer applications and games. At times there is a cheaper resolution than purchasing a new system. Let's talk about what you have and we'll be straight forward with the a recommendation that's most cost efficient.
- Memory upgrade
- Hard drive replacement
- Setup and installation
Cloud & Server Solutions
Whether your infrastructure is in the cloud, on premise or hybrid. We have the expertise to support you and your team.
- Cloud Architecture
- Automation
- Server Solutions
- Data recovery
- Backups (on-site, cloud, hybrid)
- NAS / SAN Deployment
- Virtualization
Webpage Design
Personal, small to mid-size business everyone wants to place their mark on the web. With your vision and our talents, together we can deploy a website that meets your needs.
- Website Design
- Hosting
- Optimization
- Security
- Monitoring
- Backup & Recovery
How we work
We strive to meet the needs of our customers and provide you with quick and timely service. For this we support on site and remote services in and around the greater Houston area.
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Free quote
We start by asking a few questions to determine what issues exist and provide a detailed path for repairs.
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Item collection
Depending on the severity of the repair usually physical damage or faulty hardware. We will schedule a time that works for you to pick up the device for service. If we can repair on site we will provide that option upon the quote being provided. Any secure remote service can be started upon approval of quote.
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Repair service
Next we'll start the repair process. Depending on the severity of the repair it could take us a few days, especially if parts need to be ordered. We aim to have the repair done if we have to take the device(s) into our possession within 24-48 hours. Any remote repair service can usually be completed within an hour or less. Either way, we keep you informed throughout the entire process.
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Return
Once completed, we'll reach out to you to schedule a date and time that fits your schedule for device drop off. At this time, we'll review what was wrong, what was done to resolve it and answer any questions you may have.
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Frequently asked questions
Here are some answers to questions we think you might have. If your questions isn't answered here feel free to contact us anytime.
1. How long does it take for a typical repair?
Repair times depend on the issues you’re facing. Most malware, virus, or system related issues can be completed remotely and within an hour to few hours time. Other issues that pertain to faulty hardware can take up to 24 hours+ to remediate. We aim for a prompt turn around on repairs within hours not days.
2. Do you offer any type of warranty on your repairs?
We offer a 7 day warranty from the time your repair(s) are completed pertaining to the original issue(s) that we serviced.
3. Will I lose any information on my device?
If your hard drive is in a stable state, we can recover your data and back it up. Should you think your drive is failing, it’s critical to contact us immediately as time is of the essence. Once a drive has completely failed, the chances of data recovery is slim.
4. Do I need to make an appointment?
We prefer to schedule appointments around your time. Should this be a critical issue that impacts your ability to work or perform other critical tasks contact us via phone for immediate support.
5. Can you fix water damage?
In some cases depending on the timing of the liquid coming in contact with your device(s) we work to salvage it. Timing is critical in the matters, please contact us immediately and try to dry the device to the extent possible.
